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Wellness Resources > Employee Assistance Program (EAP)

Additional Benefits

Employee Assistance Program

This program provides confidential professional assistance to you and your family in dealing with personal problems that may influence health, well-being or work effectiveness.

How This Program Works

Professional counselors are available to consult on issues such as anxiety about credit card debt, depression, stress about a child’s poor school performance or tension with a partner. You can receive advice over the phone or a referral to work with a counselor face-to-face.

All employees can take advantage of this Aetna program through Kraft Life Management Resources.

Using the Program

Kraft provides up to five EAP counseling visits per incident at no cost to you, independent of any medical coverage you may have.

Call the EAP 24/7 at 1-877-EAP-KRAF (1-877-327-5723), TTY: 1-866-843-6323 or go to the EAP website.

About Mental Health and Substance Abuse and Your Medical Insurance Plan

If You Enroll in a Network or Out-of-Area Plan: Aetna is also the Network provider of mental health and substance abuse coverage under your Medical Plan. After five EAP visits at no cost to you (excluding inpatient or psychiatric care), you can continue visits under the Medical Plan for this type of treatment.

For more information, see MyBenefits Online.

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